More Print this page Share this page. Acer sent me a new CD drive but that didn’t help. How satisfied are you with this response? Want Answer 0 Clicking this will make more experts see the question and we will remind you when it gets answered. This is a real pain. Select Manage and then on the right side select device manager. Monday, July 9,

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Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. I have the same question 1.

Alun Cox Level 3 Expert Answers. In trying to load drivers from the internet, the computer can’t find the drive OR “the best driver is already loaded. Saturday, November 29, 9: These will be remade once you reboot. It’s worth a thousand words.

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My CD/DVD drive (HL-DT-ST DVD+-RW GSA-H21N ATA) will run some CD’s and not others.

This is a real pain. Not an IT pro? Helpful 3 Not Helpful Comment Flag. He says it is programs that are not compatible with Vista that does it.

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Sign in to vote. Apply Microsoft Fixit and check: It’s a software issue according to other forum posts elsewhere. Wednesday, September 12, Posted on Jan hl-df-st, Sunday, July 8, Microsoft has a downloadable executable now to fix these registry errors. I have uninstalled and reinstalled the driver.

HL-DT-ST DVD+-RW GSA-H21N ATA Device Drivers Download for Free | Driver Talent

Once I put in the new drive and driver it worked fine. In reply to D Ken’s post on August 28, When I try to update the driver, it tells me the best driver is loaded. Sounds like you need a driver.

See the Knowledge Base link below and make sure that you reboot after running the program http: Now I get the following error: The driver may be corrupted or missing. More Print this page Share this page.

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I have taken it back to Staples and the techie, I think, just deleted the driver and rebooted. Any help would be appreciated.

Proposed as answer by AvyLi Sunday, February 19, Balaji Kundalam Replied on August 27, Monday, July 9, The driver may be corrupted or missing code Best thing about this new service is that you are never placed on hl-dt-dt and get to talk to real repairmen in the US.

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